Introduction

iVoucher is committed to protecting your personal information. It’s your information, it’s personal, and we respect that and want to maintain the trust and confidence of everyone who visits our website.

Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. The information you share with us means you will receive a more personalised, rewarding and smoother experience with iVoucher. Signing up to iVoucher communications has many benefits, not least the opportunity to manage your personal information and receive information about us.

 

How we collect your personal information

Generally, we collect your information when you decide to interact with us. This could include signing up to a free trial or signing up to receive emails from us. We also look at how our audience use our website, so that we can offer the best possible experience whether you’re signing up to use the service or just trying to find out more about what we do.

Show more details

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

The type of information we collect

We only collect information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you informed. There are occasions when you can choose not to give us certain information, but this may limit the level of personalisation we offer. For example, you may not get to hear about a product available in your specific location.

Show more details

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Cookies are widely used in order to make websites work, or work more efficiently, as well as helping us to improve our website and to deliver a better and more personalised service. All of the cookies we use are essential for the website to operate. If you register with us or continue to use our website, you agree to our use of cookies.

 

Why we collect your personal information and how we use it

The information we hold on you will be used in a number of ways. The main reasons are to provide a service you have requested, to offer you a personalised experience and to understand our audience’s needs better and finally to inform you of updates you’ve asked for.

Show more details

We use information held about you in the following ways:

(a) To ensure that content from our website is presented in the most effective manner for you and for your computer.

(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

(c) To carry out our obligations arising from any contracts entered into between you and us.

(d) To allow you to participate in interactive features of our service, when you choose to do so.

(e) To notify you about changes to our service.

By registering you are deemed to have consented to being contacted in ways outlined in the agreement. If you do not want us to use your data in this way, you can unsubscribe or update your subscription preferences at any time via any iVoucher email communication, or contact the sender of any iVoucher communication and state your desire to opt-out (as applicable).

 

How we handle your information and other organisations

iVoucher will never share, sell, rent or trade your personal information to any third parties for marketing purposes without your prior consent.

Some of our service providers may have access to your data in order to perform services on our behalf – payment processing is a good example of this. We make sure anyone who provides a service for iVoucher enters into an agreement with us and meets our standards for data security. They will not use your data for anything other than the clearly defined purpose relating to the service that they are providing.

Show more details

We may disclose your personal information to any member of our group from time to time, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

(b) If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its subscribers will be one of the transferred assets.

(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, valid request from a governmental authority, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of iV Platform Limited, our subscribers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

How we protect your data

iVoucher is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorised access and improper use.

Show more details

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by unsubscribing or updating your subscription preferences via any iVoucher email communication, or contact the sender of any iVoucher communication and state your desire to opt-out (as applicable).

Our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Your choices

You should find it easy to access and amend the personal information that we hold on you, or request that we stop contacting you. It’s your data and we want to make sure you feel in control of it.

If you have an online account with us, you can amend your personal details and email contact preferences at any time. All you need to do is sign in and visit your Settings.

Or if you prefer, you can contact us by phoning, emailing or writing using our contact details below.

Show more details

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon you visit our website.

 

Updates or changes to the Privacy Policy and further information

This notice was updated on 2nd March 2018. It may be updated to take into account changes at iVoucher or to reflect changes to regulation or legislation.

Show more details

Questions, comments and requests regarding this privacy policy are very much welcomed – you can get in touch through the following methods:

Email:

hello@ivoucher.com

Post:

iV Platform Ltd

82 St John Street

London

EC1M 4JN